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Terms & Conditions
GENERAL
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Heca Industry & Automotive Enterprise Ltd’s relationship with you in relation to this website.
LEGAL NOTICE
The term ‘Heca Industry & Automotive Enterprise Ltd ‘ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. 
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.  
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the websites. We have no responsibility for the content of the linked websites.
You may not create a link to this website from another website or document without Heca Industry & Automotive Enterprise Ltd’s prior written consent.  
Your use of this website and any dispute arising out of such use of the website is subject to the laws of China
LIMITED WARRANTY
The merchandise or products sold or distributed by Heca Industry & Automotive Enterprise Ltd are warranted to our customers to be free from defects in material and workmanship at the time of shipment by us. All warranty claims shall be made within 90 days after we have shipped the merchandise. Our liability hereunder is limited to the purchase price of any merchandise proved defective, or, at our option, to the replacement of such merchandise upon its authorized return to us.
THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESSED, IMPLIED, STATUTORY, OR OTHERWISE CREATED UNDER APPLICABLE LAW INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF MERCHANT ABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, IN NO EVENT SHALL WE BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS.
TERMS AND CONDITIONS OF SALE
All orders are subject to a minimum charge of $50 in parts without shipping.
All claims must be made within 15 (fifteen) days of receipt of merchandise. 
PAYMENT METHODS & TERMS
T/T (Wire transfer)
PayPal,
Western Union,
Credit/Debit Card (All credit/debit card transactions are SECURELY done through PayPal).
Irrevocable L/C at sight (Net 30 days (to approved and qualified accounts).
We reserve the right to hold shipments against past due accounts.
Seller may require full or partial payment in advance if, in its sole judgment, the financial condition of the buyer does not justify the terms specified.
All past due accounts are subject to a late payment charge of 1.5% per month, or maximum allowed by law if different, along with the expenses incidental to collection including reasonable attorney’s fees.
Returned checks are subject to a minimum $50.00 charge. 
FREIGHT METHODS & TERMS
We can dispatch via Ocean shipping, Express Courier(DHL, TNT, FED-EX, UPS) or Air freight forwarding, We need to measure and weigh your order to quote carriage.
All shipments will be made F.O.B. shipping point.
Orders requiring immediate or special delivery that must be shipped from different Heca Industry & Automotive Enterprise Limited’s locations may be subject to a freight surcharge. Such determination will be made at the time of order confirmation.
Backorders will be shipped in the most practical fashion with charges consistent with our freight policy established with the original order.
Any additional requested changes by the buyer regarding the final delivery address or delivery date after the bill of lading date that result in extra or unexpected charges! These additional costs and charges will be the responsibility of the buyer. For purchase orders with terms those charges will be added to a revised invoice detailing the charges. For all other orders that require some form of prepayment the charges will be paid directly by the buyer.  
ACCEPTANCE, ALTERATION AND CANCELLATION OF ORDERS 
Orders for other than standard items or standard lengths may not be cancelled after purchase has been committed, production scheduled or any costs incurred for purchase of raw materials, assembly components such as fittings, nozzles, special packaging or any project tooling costs incurred by the seller.
All changes required of the buyer must be in writing and will require signature authorization and stamp by the seller before authorization is approved. 
RETURN OF DEFECTIVE MERCHANDISE
Defective or failed material to be held at the buyer’s premises until authorization has been granted by seller to return or dispose of merchandise. Merchandise to be returned for final inspection must be returned Freight Prepaid in the most economical way. Credit will be issued for material found to be defective upon our inspection based on prices at time of purchase.
MERCHANDISE SHIPPED IN ERROR
Buyer must notify seller immediately on any merchandise shipped in error. Upon notification, merchandise is to be returned to seller either via truck on a Freight Collect basis, via carrier of our choice, or via DHL/TNT on a Freight Prepaid basis. Buyer will be reimbursed for cost of merchandise, plus any additional freight which may have been incurred due to shipping error after review of returned goods is made.
 
MERCHANDISE ORDERED IN ERROR
Standard packaged merchandise only may be returned, provided that the merchandise is in the original buyer’s possession not more than 30 days. If merchandise is accepted for return and buyer has been given a Return Goods Authorization Number, merchandise must be returned Freight Prepaid, and buyer will be charged a minimum of 20% re-handling charge, plus a chargeback for outbound freight charges if the original order was shipped prepaid. Returns are not accepted for any merchandise that is specifically manufactured to meet the buyer’s requirement of either specifications or large quantity. 
DELIVERY, DAMAGES, SHORTAGES
Delivery to the initial common carrier shall constitute the delivery to the buyer. Our responsibility, insofar as transportation risks are concerned, ceases upon the delivery of the merchandise in good condition to such a carrier, and all the merchandise shall be shipped at the buyer’s risk.
GOODS DAMAGED IN SHIPMENT
Upon receipt of shipment, any evidence of damage to original shipping package must be reported by the receiving party and a claim made with the delivering carrier upon receipt of shipment.
CONCEALED DAMAGE
Any evidence of damage to material shipped, upon the opening of the original shipping package, must be reported by the receiving party to and a claim made with the delivering carrier without delay.
 
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